SENIOR SERVICE DESIGNER at DESIGNIT
ABOUT THE SPEAKER
Francesca is a Senior Service Designer at Designit. Here Francesca has been helping to grow the service design discipline on a local level, with a particular attention to finding the right way to develop user-centered service design solutions and creating seamless experiences with a ‘human touch’. In order to this Francesca specialized in working cross disciplinary across User Experience, Research and Service Design. In the years Francesca worked on projects in Europe, USA and China and worked for clients in the telecommunications, ecommerce, consumer products, healthcare, finance and mobility sector. In her free time Francesca is also one of the organizers of the Service Design Drinks in Munich.